CUSTOMER SERVICE
Polarmatic Oy offers extensive services for all its products as well as professional consultancy and guidance in finding the optimum solution for every customer.
MAINTENANCE, REPAIR AND SPARE PARTS
If you have a request for maintenance, repair or spare parts please contact our service.
Add-ons and Extensions
If you want to extend or upgrade your current equipment we offer a full range of product add-ons.
DESIGN & ENGINEERING
The design & engineering services, including the know-how and experience of over 40 years, offered by Polarmatic cover all systems of the concrete batching plant including the following:
process design
- energy and material balances including power requirements, flow rates, temperatures, pressures etc.
- dimensioning of components like pumps, heat exchangers, tanks etc.
mechanical and layout design
- piping systems (pipe sizes, material selection, routing etc.)
- silo heating system including angle plates
design of controls and electrification
- system instrumentation & controls, safety equipment etc.
- modifications and extensions of existing equipment
software design
- tailored software solutions for concrete batch plants
- modifications and upgrades of existing software
INSTALLATION AND COMMISSIONING
Polarmatic provides turn-key installations and commissioning of the equipment delivered. Each system is factory-tested prior to shipment. All safety related equipment is checked and the controls are tuned already at Polarmatic’s factory.
The start-up and commissioning is always performed by Polarmatic’s personnel or alternately by a certified and trained Polarmatic service partner. During the start-up and commissioning the controls are fine-tuned taking into account the actual, local conditions. Training of the customers’ operating personnel is performed either at Polarmatic’s factory or at the batch or precast plant during start-up and commissioning.
